Received a defective/damaged product?

Don’t worry just Contact Us & inform our customer care agents about any issues with the product. Our customers care agents are there to help you regarding any issues or queries. Don’t hesitate to Contact Us, our customer care agents are customer friendly & will listen patiently to your complaints & queries. You can always return/exchange defective/damaged received product.  For all orders you wish to return or exchange you have to contact us within 7 days of the product being delivered. 

For returning/exchanging the product customer will have to contact us. We will raise a return request against it. After that customer has to courier the product back to us at the below mentioned address:

Plot 881, 3rd Floor, MCR Complex, Ayyappa Society Main Road Khanamet, Madhapur, Hyderabad TG 500081 IN

After that once we receive the products back to us we will inform you & then customer can claim for a refund or an exchange.

Pls note the the courier charges will be borne by the customer only.

You can return the order for following reasons
  • You received a defective/damaged product.
  • The product is not as described & shown by us.

VSVS Technologies is incepted by cybersecurity experts with a vision to provide the services to the corporates as knowledge partner and consultation in cybersecurity related to various niche technologies areas.